Wondering how your bank can accelerate issue resolution with insights from the CFPB complaint database?
Join our webinar THUR, JAN 31, 2013 at 10:00 a.m. PT
Learn how our analysis of the Consumer Financial Protection Bureau (CFPB) credit card complaint database can help you identify key issues early on and uncover emerging trends to reduce your risk and costs.
Join Beyond the Arc analytics lead Brandon Purcell and analyst Nick Baldocchi for a free look at how you can put powerful analytics to work for improving complaint management.
- Detect regulatory risks early to avoid punitive actionIn 2012, the CFPB imposed multi-million dollar fines on top banks that might have been avoided with early insight and preemptive action.
- Identify pain points to improve customer experienceLearn how analytics can help you increase retention by targeting improvements where they will matter most to your customers.
- Increase acquisition with insights about competitorsTake advantage of competitor weaknesses to win new business. Learn which banks have the most complaints and the top issues for 2012.
Attendees receive a free copy of our 2012 CFPB Complaint Database Analysis Report (value $299)