Finovate 2013: Our take on the Best of Show winners 2023-05-01T16:06:19-07:00By Steven Ramirez|FinTech| Read More
Understanding the perks and pitfalls of open data 2023-03-21T14:53:22-07:00By Steven Ramirez|Data Analytics, Social Media| Read More
A mortgage warning for JP Morgan Chase 2023-05-01T15:12:12-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
A warning to Sallie Mae from the CFPB database 2023-05-01T15:06:42-07:00By Steven Ramirez|Data Analytics| Read More
Building a successful Voice of the Customer program 2023-05-01T15:04:06-07:00By Steven Ramirez|Customer Experience| Read More
Embrace mobile and social to enhance customer experience 2023-05-01T15:02:02-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Social Media| Read More
Guest post: Proactive customer service – Why you need it & how you can do it Gallery Guest post: Proactive customer service – Why you need it & how you can do it Best Practices, Communications, Customer Experience Guest post: Proactive customer service – Why you need it & how you can do it 2023-05-01T14:00:35-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience| Read More
Expanded data now available about customer complaints 2023-05-01T15:00:21-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Measuring the effectiveness of the CFPB database 2023-05-01T12:20:24-07:00By Steven Ramirez|Customer Experience| Read More
What to watch for in the newly expanded CFPB database 2023-05-01T14:56:55-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More