2-5x ROI on average
from implementing machine learning projects1
client success snapshots
AI and Machine Learning Consulting Use Cases
Sustain customer growth in a post-cookie world
We aided a leading online retailer in their transition to a cookieless future by implementing look-alike modeling. By supplementing their customer data with external information, we enabled them to construct enriched profiles of their most lucrative clients. These insights paved the way for the creation of similar marketing segments, enhancing their targeting strategies.
Reduce churn with AI and machine learning
To help a manufacturer identify and retain customers at risk of churn, we used AI models to rank each customer’s likelihood to leave by uncovering key drivers of attrition. Our client could now look at accounts coming up for renewal and predict which ones were likely to stay or go, and create strategies to improve retention.
Grow profits by predicting perishable overstock
A food distributor wanted to cut costs by predicting which items might spoil. We made an AI tool that could tell which seasonal products might go bad from being overstocked. This helped them buy smarter, waste less food, and increase their profits.
Discover how Johnson Controls (JCI) identified $100M in protectable revenue by predicting customer churn with AI.
They faced the challenge of wanting to use AI to reduce customer attrition, but they started out with no usable datasets, no data science team, and no data strategy. Today, they’ve expanded machine learning churn prediction to six more business lines. Their internal team of machine learning experts has grown to 12, including data scientists and data engineers. And now they are using Artificial Intelligence to tackle new business challenges.
Explore their journey with Beyond the Arc and gain insights into ML-driven predictive success.