A multi-million dollar growth spurt as the CFPB turns 3 2021-08-04T14:59:23-07:00By Steven Ramirez|Customer Experience, Data Analytics, FinTech| Read More
Use social data to identify and resolve customer complaints – CRM Evolution, New York 2021-08-04T14:59:23-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, FinTech, Social Media| Read More
2013: A busy year for the CFPB, an expensive year for banks 2021-08-04T14:59:48-07:00By Steven Ramirez|Data Analytics, FinTech| Read More
Leveraging regulatory data to improve customer experience 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Mining the CFPB complaint database to improve customer experience 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Leveraging customer feedback to drive business success 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Customer Experience analytics: A costly but avoidable lesson for Sallie Mae 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
2013 analysis: Top 5 financial institutions with the most CFPB complaints (Infographic) 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
CFPB: Student loan complaints concentrated on the East Coast 2021-08-04T15:00:06-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Mining the CFPB complaint database to improve customer experience in home lending 2021-08-04T15:00:07-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Managing complaint data for a better customer experience 2021-08-04T15:00:07-07:00By Steven Ramirez|Customer Experience, Data Analytics, FinTech| Read More
Managing customer complaints and creating positive customer experiences 2021-08-04T15:00:07-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
