CFPB ramping up its regulatory oversight 2023-05-01T14:01:13-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Risk and Response: Social media in customer complaint management 2023-03-21T14:51:15-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, Social Media| Read More
A warning to Sallie Mae from the CFPB database 2023-05-01T15:06:42-07:00By Steven Ramirez|Data Analytics| Read More
Expanded data now available about customer complaints 2023-05-01T15:00:21-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Measuring the effectiveness of the CFPB database 2023-05-01T12:20:24-07:00By Steven Ramirez|Customer Experience| Read More
What to watch for in the newly expanded CFPB database 2023-05-01T14:56:55-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
