Customer Experience analytics: A costly but avoidable lesson for Sallie Mae 2023-05-01T14:20:29-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
CFPB: Student loan complaints concentrated on the East Coast 2023-05-01T14:17:03-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Mining the CFPB complaint database to improve customer experience 2023-05-17T10:51:38-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
