Customer Experience analytics: A costly but avoidable lesson for Sallie Mae 2021-08-04T14:59:49-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
CFPB: Student loan complaints concentrated on the East Coast 2021-08-04T15:00:06-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Mining the CFPB complaint database to improve customer experience 2021-08-04T15:00:08-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
