2013: A busy year for the CFPB, an expensive year for banks Gallery 2013: A busy year for the CFPB, an expensive year for banks Data Analytics, FinTech 2013: A busy year for the CFPB, an expensive year for banks 2023-05-01T12:25:46-07:00By Steven Ramirez|Data Analytics, FinTech| Read More
3 strategies for transforming negative sentiment into positive customer experience Gallery 3 strategies for transforming negative sentiment into positive customer experience Best Practices, Communications, Customer Experience, Data Analytics, Social Media 3 strategies for transforming negative sentiment into positive customer experience 2023-01-12T18:40:43-08:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Data Analytics, Social Media| Read More
Analytics and Football: Moving the goal posts – Variable ticket pricing comes to the NFL 2023-05-01T19:10:40-07:00By Steven Ramirez|Data Analytics| Read More
Capturing social intelligence to increase marketing ROI Gallery Capturing social intelligence to increase marketing ROI Communications, Data Analytics, Social Media Capturing social intelligence to increase marketing ROI 2023-05-01T16:45:39-07:00By Steven Ramirez|Communications, Data Analytics, Social Media| Read More
Big Data analytics: Key insights for 2013 and what’s ahead for 2014 2023-05-01T15:54:46-07:00By Steven Ramirez|Data Analytics| Read More
Top 5 unstructured data use cases to increase business value Gallery Top 5 unstructured data use cases to increase business value Best Practices, Data Analytics Top 5 unstructured data use cases to increase business value 2023-05-01T16:54:57-07:00By Steven Ramirez|Best Practices, Data Analytics| Read More
Predictive analytics is the new business intelligence Gallery Predictive analytics is the new business intelligence Best Practices, Data Analytics Predictive analytics is the new business intelligence 2023-05-10T14:28:34-07:00By Steven Ramirez|Best Practices, Data Analytics| Read More
Managing complaint data for a better customer experience 2023-05-01T15:24:51-07:00By Steven Ramirez|Customer Experience, Data Analytics, FinTech| Read More
Risk and Response: Social media in customer complaint management 2023-03-21T14:51:15-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, Social Media| Read More
Leveraging social media to improve customer experience in home lending 2023-05-11T19:06:50-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Understanding the perks and pitfalls of open data 2023-03-21T14:53:22-07:00By Steven Ramirez|Data Analytics, Social Media| Read More
What Social Media Tells Us About U.S. Bank – 3 Key Insights 2023-05-01T12:52:08-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More