As technology continues to touch more areas of our lives, data is everywhere and everything is fair game for data and text mining.
Interested in how you can step up your game and use text mining to uncover valuable information and improve business performance and customer satisfaction?
Then join us for a presentation at the San Jose State University Colloquium Series on April 6th, 2011. Beyond the Arc CEO, Steven Ramirez, will demonstrate how mining underutilized sources such as social media comments, surveys, and call center notes can help companies understand what their customers are really thinking.
At this presentation, you’ll learn:
- How to use data mining and text analytics to collect and analyze unstructured data
- How to integrate the value of underutilized data sources into business practices
- How to find actionable insights to attract and retain profitable clients
- How Beyond the Arc worked with one of the world’s largest banks to improve customer experience
Join us at this event
Date: Wednesday, April 6, 2011
Time: 12:00 p.m.- 1:00 p.m.
Venue: Clark Hall 304, San Jose State University Campus
Presentation: “How Cutting Edge Information and Text Mining Creates Hidden Value”