Press Releases

2023

1.3.23 Media Advisory: 2023 Trends in CX, Fintech, and AI — Expert Quotes Available

2018 (PDFs)

9.13.18 (Media Advisory) Finovate Fall 2018 Summit Speaker Available for Comment

2016

11.28.16 Steven Ramirez Receives ‘MBEs Who Rock!’ 2016 Award
6.3.16 Text Analytics World Conference Announces Compelling Speaker Lineup for 2016
5.25.16 Beyond the Arc Spotlights How the Internet of Things is Revolutionizing Business with “100 Days of IoT”
3.1.16 Text Analytics World Conference Announces Steven Ramirez as Program Chair for 2016

2015 (PDFs)

10.14.15 (Media Advisory) Capitalizing on Compliance to Enhance Business & the Customer Experience
4.15.15 (Media Advisory) Expert Available, Reliability 2.0 Speaker: Risk-Based Asset Analytics—Tomorrow’s Business Intelligence Today

2014 (PDFs)

10.16.14 (Media Advisory) Deepening Customer Relationships with Big Data and Analytics: Expert Available, Hosting Session at Banking Analytics Symposium
6.17.14 (Media Advisory) Expert Available, Predictive Analytics World Chicago Speaker: Strengthening the Senses with Predictive Analytics to Enhance Customer Experience
4.28.14 (Media Advisory) Beyond the Arc Co-Hosts Bank Innovators Council Lab Day, Helps Banks Cook Up Stronger Customer Experience
3.18.14 (Media Advisory) Beyond the Arc CEO Steven Ramirez Leading Session on Leveraging Analytics to Improve Customer Experience at Text Analytics World San Francisco

2013 (PDFs)

10.31.13 (Media Advisory) Managing Customer Complaints and Creating Positive Experiences: Expert Available, Hosting BAI Workshop
9.30.13 (Media Advisory) Beyond the Arc CEO Steven Ramirez Participating in Predictive Analytics World Session on Leveraging Analytics to Eliminate Customer Dissatisfaction
9.24.13 (Media Advisory) Expert Available: Improving Customer Experience—Process & Opportunities Participating in Chicago Payments Symposium Panel
9.3.13 Three FinTech Companies to Partner with Bank Innovators Council
3.29.13 (Media Advisory) Expert, Research Available: Leveraging Predictive Analytics to Avoid CFPB Complaint List, Fines
1.29.13 Beyond the Arc Analyzes CFPB Complaint Data to Enhance Customer Experience

2012 (PDFs)

11.15.12 (Media Advisory) Webinar: Increase Customer Acquisition and Cross-sell with Predictive Analytics
9.19.12 Beyond the Arc Launches Predictive Analytics Service for
Monetizing Digital Content
5.8.12 Beyond the Arc Launches Voice of the Customer Service for Financial Institutions
2.14.12 Beyond the Arc, Clarabridge Bolster Financial Institutions’ Product Offerings Using Social Media and Customer Feedback Data
1.3.12 Beyond the Arc, Attensity Help Businesses Turn Social Media Data and Customer Feedback into Actionable Insights

2011 (PDFs)

10.24.11 Beyond the Arc Launches Service for Social Customer Insights
10.20.11 (Media Advisory) Expert Steve Ramirez: How Social Media Data Strengthens Customer Relationships, Grows Business
10.11.11 Beyond the Arc Taps Gnip to Fuel Social Media Data Mining
6.16.11 Customer Experience Professionals Assn Announces 10 New Founding Corporate Members

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