Predictive analytics is the new business intelligence Gallery Predictive analytics is the new business intelligence Best Practices, Data Analytics Predictive analytics is the new business intelligence 2023-05-10T14:28:34-07:00By Steven Ramirez|Best Practices, Data Analytics| Read More
Mining the CFPB complaint database to improve customer experience in home lending 2023-05-10T12:12:01-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Advanced analytics: Solving your customer experience business needs 2023-05-01T15:40:15-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Is your company prepared for the influence of social and mobile? 2023-05-01T15:25:27-07:00By Steven Ramirez|Best Practices, Customer Experience, Mobile, Social Media| Read More
Leveraging social media to mitigate risk and build your brand 2023-05-01T15:23:22-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Social Media| Read More
Risk and Response: Social media in customer complaint management 2023-03-21T14:51:15-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, Social Media| Read More
Embrace mobile and social to enhance customer experience 2023-05-01T15:02:02-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Social Media| Read More
Guest post: Proactive customer service – Why you need it & how you can do it Gallery Guest post: Proactive customer service – Why you need it & how you can do it Best Practices, Communications, Customer Experience Guest post: Proactive customer service – Why you need it & how you can do it 2023-05-01T14:00:35-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience| Read More
Top 3 mistakes companies make when trying to improve customer experience 2023-05-01T11:53:16-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Top 2 best practices for customer segmentation using data mining Gallery Top 2 best practices for customer segmentation using data mining Best Practices, Customer Experience, Data Analytics Top 2 best practices for customer segmentation using data mining 2023-05-01T14:47:13-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Guest post: Social sentiment really doesn’t matter if you can’t connect it to the “Why” 2023-03-21T17:57:51-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, Social Media| Read More
Listening to the voice of the customer 2021-08-04T15:01:08-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More