Innovations in banking and tech: Finovate Spring 2014, Day 2 2023-05-01T17:30:57-07:00By Steven Ramirez|Customer Experience| Read More
Innovations in banking and tech: Finovate Spring 2014, Day 1 2023-05-11T17:07:36-07:00By Steven Ramirez|FinTech| Read More
2013: A busy year for the CFPB, an expensive year for banks Gallery 2013: A busy year for the CFPB, an expensive year for banks Data Analytics, FinTech 2013: A busy year for the CFPB, an expensive year for banks 2023-05-01T12:25:46-07:00By Steven Ramirez|Data Analytics, FinTech| Read More
3 strategies for transforming negative sentiment into positive customer experience Gallery 3 strategies for transforming negative sentiment into positive customer experience Best Practices, Communications, Customer Experience, Data Analytics, Social Media 3 strategies for transforming negative sentiment into positive customer experience 2023-01-12T18:40:43-08:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Data Analytics, Social Media| Read More
Where are bankers investing in 2014? Banking and Big Data 2023-05-01T17:41:31-07:00By Steven Ramirez|Customer Experience, Data Analytics, FinTech, Mobile| Read More
Use text analytics to improve customer experience 2023-05-16T14:07:21-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Getting data science on your executive agenda 2023-05-01T19:04:46-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Leveraging regulatory data to improve customer experience 2023-04-27T15:32:30-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Mining the CFPB complaint database to improve customer experience 2023-05-01T16:43:26-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Leveraging customer feedback to drive business success 2023-05-01T19:10:01-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Analytics and Football: Moving the goal posts – Variable ticket pricing comes to the NFL 2023-05-01T19:10:40-07:00By Steven Ramirez|Data Analytics| Read More
Customer Experience analytics: A costly but avoidable lesson for Sallie Mae 2023-05-01T14:20:29-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More