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How classifying data drives value in your Voice of the Customer program 2023-05-01T12:59:40-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
The new Facebook: 3 tips to help financial services maximize the value of Timeline 2023-05-01T12:49:50-07:00By Steven Ramirez|Best Practices, Customer Experience, Social Media| Read More
Using the customer lifecycle to improve your Voice of the Customer program 2024-01-31T11:53:26-08:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics| Read More
Are banks and credit unions ready for Pinterest? 2023-05-11T16:54:12-07:00By Steven Ramirez|Social Media| Read More
Taking card rewards programs to the next level 2023-05-11T19:11:03-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Customer experience is the new brand 2023-05-01T11:40:20-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Emerging Issues – Stay ahead of the curve with your Voice of the Customer program Gallery Emerging Issues – Stay ahead of the curve with your Voice of the Customer program Customer Experience, Data Analytics, Social Media Emerging Issues – Stay ahead of the curve with your Voice of the Customer program 2023-05-10T14:22:14-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Social media – reflecting and planning for 2012 2023-05-01T12:45:02-07:00By Steven Ramirez|Social Media| Read More
How can you maximize engagement on your Facebook fan page? Gallery How can you maximize engagement on your Facebook fan page? Customer Experience How can you maximize engagement on your Facebook fan page? 2023-05-11T18:54:53-07:00By Steven Ramirez|Customer Experience| Read More
How financial services organizations can leverage YouTube Gallery How financial services organizations can leverage YouTube Best Practices, Customer Experience, Social Media How financial services organizations can leverage YouTube 2023-05-11T18:59:46-07:00By Steven Ramirez|Best Practices, Customer Experience, Social Media| Read More
How financial services organizations can leverage Facebook 2023-05-11T16:49:18-07:00By Steven Ramirez|Best Practices, Customer Experience, Social Media| Read More