The state of social media in financial services Gallery The state of social media in financial services Best Practices, Communications, Customer Experience, Social Media The state of social media in financial services 2023-05-11T16:52:01-07:00By Steven Ramirez|Best Practices, Communications, Customer Experience, Social Media| Read More
Using social media to increase the value of sponsorships 2023-05-16T14:00:08-07:00By Steven Ramirez|Best Practices, Communications, Data Analytics| Read More
How to improve marketing ROI with predictive analytics for customer segmentation 2023-05-10T14:31:17-07:00By Steven Ramirez|Data Analytics| Read More
How financial services organizations can leverage Twitter Gallery How financial services organizations can leverage Twitter Customer Experience, Social Media How financial services organizations can leverage Twitter 2023-05-01T11:31:32-07:00By Steven Ramirez|Customer Experience, Social Media| Read More
A Tale of Two Acronyms- Why a VOC program is essential for a comprehensive CSR initiative Gallery A Tale of Two Acronyms- Why a VOC program is essential for a comprehensive CSR initiative Best Practices, Data Analytics, Voice of the Customer A Tale of Two Acronyms- Why a VOC program is essential for a comprehensive CSR initiative 2023-05-10T12:18:18-07:00By Steven Ramirez|Best Practices, Data Analytics, Voice of the Customer| Read More
Improving customer engagement in social media with predictive analytics Gallery Improving customer engagement in social media with predictive analytics Customer Experience, Data Analytics, Social Media Improving customer engagement in social media with predictive analytics 2023-05-01T11:11:19-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Text mining for customer experience insights – capturing more value from unstructured data 2023-05-11T18:52:06-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Using sentiment analysis to improve customer experience Gallery Using sentiment analysis to improve customer experience Customer Experience, Data Analytics Using sentiment analysis to improve customer experience 2023-05-01T11:09:21-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Making communications more effective by leveraging customer insights Gallery Making communications more effective by leveraging customer insights Communications, Customer Experience, Data Analytics Making communications more effective by leveraging customer insights 2023-05-10T12:58:07-07:00By Steven Ramirez|Communications, Customer Experience, Data Analytics| Read More
Bank of America insights make a case for social media data analytics 2023-05-10T12:03:34-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
How predictive analytics is improving Voice of the Customer programs 2023-05-10T12:13:08-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
How cutting edge information and text mining creates hidden value 2023-05-11T18:56:18-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More