Risk and Response: Social media in customer complaint management 2023-03-21T14:51:15-07:00By Steven Ramirez|Best Practices, Customer Experience, Data Analytics, Social Media| Read More
Leveraging social media to improve customer experience in home lending 2023-05-11T19:06:50-07:00By Steven Ramirez|Customer Experience, Data Analytics, Social Media| Read More
Understanding the perks and pitfalls of open data 2023-03-21T14:53:22-07:00By Steven Ramirez|Data Analytics, Social Media| Read More
A mortgage warning for JP Morgan Chase 2023-05-01T15:12:12-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
What to watch for in the newly expanded CFPB database 2023-05-01T14:56:55-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More
Mining the CFPB database to improve customer experience 2023-03-21T18:03:10-07:00By Steven Ramirez|Customer Experience, Data Analytics| Read More