Event: CRM Evolution Conference 2014
Presentation: “How Social Data Analytics Can Identify and Resolve Customer Complaints”
Case Studies: Capital One, SallieMae, Ocwen, Experian
Speaker: Steven Ramirez, CEO, Beyond the Arc, Inc.
Date: Tuesday, August 19, 2014, 1:45-2:30 p.m. Eastern Time
Today’s consumers often take to social media to share their experiences with your [...]